1. Case studies in service operations
پدیدآورنده : Colley, John L.
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : Case studies ، Service industries-- Management,Case studies ، Customer services-- Management
رده :
HD
9980
.
5
.
C647
1996
2. Competing in a service economy :
پدیدآورنده : Anders Gustafsson, Michael D. Johnson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.,BUSINESS & ECONOMICS-- Customer Relations.,Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.
رده :
HF5415
.
5
.
G87
2003eb
3. Competing in a service economy : how to create a competitive advantage through service development and innovation
پدیدآورنده : Gustafsson, Anders
کتابخانه: Library of Razi Metallurgical Research Center (Tehran)
موضوع : Management ، Customer services,Technological innovations Management ، Service industries,، Competition
رده :
HF
5415
.
5
.
G87
2003
4. Design and management of service processes
پدیدآورنده : Ramaswamy, Rohit
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : ، Customer services-- Management,، Service industries-- Quality control,، Production planning,، Total quality management
رده :
HF
5415
.
5
.
R35
1996
5. Empowerment :
پدیدآورنده : Conrad Lashley.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- Management.,Service industries-- Management.,Service industries-- Quality control.,Customer services-- Management.,Dienstleistungsbetrieb.,Empowerment.,Service industries-- Management.,Service industries-- Quality control.
رده :
HD9980
.
5
.
L35
2001
6. Gestion de la relation client :
پدیدآورنده : René Lefébure, Gilles Venturi.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction-- France.,Customer relations-- France.,Customer services-- France-- Management.,Service industries-- France-- Marketing.,Marketing relationnel-- France.,Relations avec la clientèle-- France.,Relations avec la clientèle-- Gestion, Cas, Études de.,Service à la clientèle-- France.,BUSINESS & ECONOMICS-- Distribution.,BUSINESS & ECONOMICS-- Marketing-- General.,Consumer satisfaction.,Customer relations.,Customer services-- Management.,Fidélisation de la clientèle.,Gestion du marketing.,Marchandisage.,Marketing relationnel.,Relation avec la clientèle.,Service à la clientèle.,Service industries-- Marketing.,France., 7
رده :
HF5415
.
55
.
L44
2004eb
7. Introduction to service engineering
پدیدآورنده : [edited by] Gavriel Salvendy and Waldemar Karwowski
کتابخانه: Campus International Library of Kish University of Tehran (Hormozgan)
موضوع : Computer networks -- Management,Service industries--Information technology.,Customer services--Information technology.,Service-oriented architecture (Computer science),Systems engineering,Management science.
8. Introduction to service engineering
پدیدآورنده : ]edited by[ Gavriel Salvendy and Waldemar Karwowski
کتابخانه: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
موضوع : Management ، Computer networks,Information technology ، Service industries,Information technology ، Customer services,، Service-oriented architecture )Computer science(,، Systems engineering,، Management science
رده :
TK
5105
.
5
.
I685
2010
9. Introduction to service engineering
پدیدآورنده :
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : ، Computer networks-- Management,، Service industries-- Information technology,، Customer services-- Information technology,، Service-oriented architecture )Computer science(,، Systems engineering,، Management science
رده :
TK
5105
.
5
.
I685
2010
10. Orchestrating experiences :
پدیدآورنده : Chris Risdon, Patrick Quattlebaum ; foreward by Marc Rettig.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services.,Service industries-- Management.,Customer services.,Service industries-- Management.
رده :
HF5415
.
5
.
R596
2018
11. QUIS 9 /
پدیدآورنده : Guest editor, Anders Gustafsson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- Management.,Service industries.,Customer services-- Management.,Service industries.
رده :
HF5415
.
5
.
Q85
2005eb
12. QUIS 9 symposium :
پدیدآورنده : guest editors, Professor Anders Gustafsson and Professor Bo Evardsson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- Management.,Service industries.,Customer services-- Management.,Service industries.
رده :
HF5415
.
5
.
Q857
2005eb
13. QUIS 9 symposium
پدیدآورنده :
کتابخانه: Central Library and Documents Center of Mazandaran University (Mazandaran)
موضوع : Customer services ; Management. ; Service industries. ;
14. Service business development :
پدیدآورنده : Thomas Fischer, Heiko Gebauer, Elgar Fleisch.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services.,Manufacturing industries-- Management.,Service industries.
رده :
HD9720
.
5
.
F567
2012
15. Service is front stage :
پدیدآورنده : James Teboul.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- Management.,Service industries-- Management.,Total quality management.,Commerciële dienstverlening.,Customer services-- Management.,Organisatieontwikkeling.,Service industries-- Management.,Total quality management.
رده :
HF5415
.
5
.
T43
2006
16. Service marketing
پدیدآورنده : / Christopher lovelock, Jochen Wirtz
کتابخانه: Insurance Research Institute Library (Tehran)
موضوع : marketing- management,professions- marketing,service industries- marketing,customer services- marketing
رده :
HD9987
.
82
.
L6S4
2007
17. Services marketing :
پدیدآورنده : Jochen Wirtz, Christopher Lovelock.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- Marketing.,Marketing-- Management.,Professions-- Marketing.,Service industries-- Marketing.,Customer services-- Marketing.,Marketing-- Management.,Professions-- Marketing.,Service industries-- Marketing.,Customer services-- Marketing.,Marketing-- Management.,Professions-- Marketing.,Service industries-- Marketing.
رده :
HF5415
.
13
.
L5883
2016
18. Services marketing
پدیدآورنده : / Jochen Wirtz, Christopher Lovelock
کتابخانه: Imam Reza International University library and information center (Khorasan Razavi)
موضوع : Marketing--Management,Professions--Marketing,Service industries--Marketing,Customer services--Marketing
رده :
HF5415
.
13
.
L5883
2016
19. Services marketing :people, technology, strategy /Christopher Lovelock, Jochen Wirtz.
پدیدآورنده : مولف
کتابخانه: Campus International Library of Kish University of Tehran (Hormozgan)
موضوع : Marketing--Management,Professions--Marketing.,Service industries -- Marketing,Customer services--Marketing.
20. Values-based service for sustainable business
پدیدآورنده : / Bo Edvardsson and Bo Enquist
کتابخانه: Insurance Research Institute Library (Tehran)
موضوع : Service industries,Ikea (Firm),Customer services, Management,Sustainable development
رده :
HD9980
.
5
.
E3V3
2009
